SYSTEM & TECHNOLOGY

Maha Partners & Co uses the latest version of the collection industry’s leading collection software, Volare Debt Management System. We are currently using the Volare 4.5.7.1 version. This is the latest version and we also customised this particular information system as per client request. All collection activities and dunning’s are updated in Volare. Every officer is provided with a personal computer. All computers are linked to the main server in the server room. The system enables effective monitoring and follows up on collection activities and is able to churn out reports catering to the needs of our client.
Besides that, our Volare system also has others features like auto purging/aborting the files which expired. Volare need access like password security for all the users in order for them to log into the system. This password security is compulsory and need to change every 30 days. Our system also leverage on the latest innovations in communication such as:
  • SMS Blasting
  • Auto Dialer
  • PredectiveDialer/Monitoring
  • Field Visit Report/Monitoring
  • Payment Report
  • Call Activity Report/Monitoring
  • Voice Logger-All incoming & outgoing calls between our officer and debtor are recorded
Besides that, Maha Partners & Co also emphasizes the safety in line with client’s requirements. Our security system included with CCTV, access card system, alarm system, fire extinguisher, smoke detector, motion sensor system and door key system.